Error Code Library

Quicken Error Codes — Fix Guide

Search any Quicken error code and jump to a step-by-step fix. Every guide is written by Quicken technicians.

Connectivity (CC)

CC-501

Fix CC-501 — Bank Sync Failure

Quicken can't establish a connection with your bank.

Read the fix

CC-508

Fix CC-508 — Bank Website Update

Your bank changed its login page; Quicken needs an action.

Read the fix

CC-800

Fix CC-800 — Data File Warning

Data file inconsistency during One Step Update.

Read the fix

Online (OL)

OL-220-A

Fix OL-220-A — Bank Connection Setup

Institution profile can't complete the setup handshake.

Read the fix

OL-297-A

Fix OL-297-A — Institution Disabled

Bank temporarily disabled by Quicken during review.

Read the fix

OL-301-A

Fix OL-301-A — Bank Won't Connect

Quicken can't reach the financial institution server.

Read the fix

OL-393-A

Fix OL-393-A — Communication Error

Interrupted communication between Quicken and your bank.

Read the fix

Application

Not Responding

Fix Quicken Not Responding

Freezes, crashes on launch, or hangs during update.

Read the fix

Won't Open (Win 11)

Fix Quicken Won't Open on Windows 11

Startup crash after upgrade or update.

Read the fix

One Step Update

Fix One Step Update Not Working

Update fails, stalls, or reports partial success.

Read the fix

Password Reset

Fix Password Reset Not Working

Recover access to your Quicken ID account.

Read the fix

Don't see your error?

Call our Quicken support line and a technician will walk you through the fix in real time.

Call +1 800-209-8240